Exchange / Return / Refund


We allow product exchange subject to the following conditions:

  • Within 7 days from date of purchase
  • Product must be in new, unused condtion with the orignial packaging intact. Our evaluation on the condition will be deemed as final
  • With original receipt / invoice
  • A top up is required if the product is exchanged for something of a higher value. There is no refund if the product is exchanged for something of a lower value
  • All nutritional / customised / special indented products are strictly non exchangeable nor refundable
  • Any transportation charges incurred in the exchange process will be borne by the customer
  • Exchanges which are not made in accordance with the foregoing will not be accepted by us

To initiate an exchange, please contact us on Whatsapp: 9155 7142, email:, or call: 6256 5138.


Return and Refund

Items sold are strictly non-returnable and non-refundable.