Exchange / Return / Refund
We allow product exchange subject to the following conditions:
- Within 7 days from date of purchase
- Product must be in new, unused condtion with the orignial packaging intact. Our evaluation on the condition will be deemed as final
- With original receipt / invoice
- A top up is required if the product is exchanged for something of a higher value. There is no refund if the product is exchanged for something of a lower value
- All nutritional / customised / special indented products are strictly non exchangeable nor refundable
- Any transportation charges incurred in the exchange process will be borne by the customer
- Exchanges which are not made in accordance with the foregoing will not be accepted by us
To initiate an exchange, please contact us on Whatsapp: 9155 7142, email: email@example.com, or call: 6256 5138.
Return and Refund
Items sold are strictly non-returnable and non-refundable.